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IT Service and Support

IT Service and Support

Information Technology is a fundamental element of our daily lives and no longer plays a supporting role; in fact, very little business can be transacted if your technology fails. At BCC, we understand the role that we play within a business and don’t consider ourselves as an external support provider. We integrate fully with our customers, emulating their IT Departments as if fully employed by them. From Account Manager to Support Engineer, our dedicated team at BCC work together with our customers, endeavoring to provide a friendly and professional service to ensure joint success.

BCC Professional services include:

  • Specification and Supply of Servers, Storage, Firewall and Security
  • Installation
  • Migration
  • Implementation
  • Support
  • Hosting
  • Disaster Recovery

On Technologies such as:

  • Microsoft 365
  • Microsoft Dynamics
  • Microsoft Windows Server
  • Microsoft Windows Desktop
  • Microsoft Exchange Server
  • Microsoft SharePoint
  • Microsoft SQL Server
  • Microsoft .Net
  • Microsoft Office 365
  • VMware
  • Hyper V

BCC support offerings include:

  • Standard business hours through to 24* 7
  • Service Desk, 2nd and 3rd line support
  • 3rd party vendor management
  • Hardware Maintenance